How to Buy & Receive Art from Gallery 545
HOW TO BUY AND RECEIVE ART
(Last update: May 2023)
FINDING ART AND ARTISTS
Online – Our website is an e-commerce platform powered by Shopify. You can easily search art and artists using filters. They can help you to find the perfect artworks for you as they allow you to narrow your search and view our collections by artists, by main categories based on medium, as well as by style, subject, colour, size and price. Once you have found your artwork you can add it to your cart and proceed to checkout. View artworks.
Account – You do not need to open an account to buy and artwork. If you do, you can store your contact information so that you do not have to enter it again (payment info is not stored)
Art advisory services – We offer free advisory services so that you can choose the perfect piece for your taste, space and budget. Contact us via email, phone or video call to tell us more about your project. Find out more on the services page.
Private viewings – You can view a selection of artworks at our office in Belfast. Contact us to arrange a private viewing of your favourite pieces.
PAYING FOR YOUR PURCHASE
Online & in person – You can pay securely for your artwork online or in person through Shopify or PayPal/Zettle. We accept all major debit and credit cards (Visa, Mastercard, Maestro and American Express) and PayPal payments.
Currency – You can pay online in different currencies, i.e. British pounds, Euros or US dollars (to do so, click your preferred currency at the top of the website’s page).
RECEIVING YOUR ARTWORK
Packing – Artworks are safely packed using acid free paper and bubble wrap. Small and medium artworks (longer side up to 110 cm) are then placed in sturdy cardboard boxes. Wooden crates are instead used for large and very large artworks (longer side over 110 cm) and any artworks over £2000 shipped outside Northern Ireland. Very large paintings with a side over 160 cm are normally rolled up but they can be mounted/left on a stretcher on request.
Collections in person – You can collect your artwork free of charge from our office in Belfast. Artworks can be collected within 3-5 working days from the day of your purchase, unless differently specified.
Deliveries - local & international - Gallery 545 ships artworks to
- UK, Ireland and Channel Islands (Jersey and Guernsey)
- Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City.
- Other continents: Australia, Canada, New Zealand and United States
- Other countries: We also might ship artworks to other countries not listed here, please contact us to make an enquiry.
Professional deliveries & tracking your order – Artworks are delivered by major courier companies (e.g. DHL or similar). You will be given a tracking number to see the progress of your shipment and its delivery on the courier’s website. You will be notified of the delivery date as well. Deliveries in Northern Ireland might be by Gallery 545’s staff, in this case, we will let you know when to expect your artwork. All deliveries are insured.
Shipping fees (packing, delivery and insurance) - We usually partly pay for your shipping fees. Packing and shipping fees are based on the size, weight, price of the artworks, and type of packing (boxes / crates), and destination. We always try to offer the best value for money for shipping rates. We use Express rates for UK shipping and Economy rates for shipping to Europe, and other countries abroad. All shipments are insured.
Northern Ireland, United Kingdom and Republic of Ireland – We often have special offers for deliveries in these countries making them free. At present deliveries are FREE in the UK, Republic of Ireland and Channel Islands on orders over £500. Deliveries and returns are FREE in Northern Ireland on all orders.
Worldwide - We ship artworks to many countries worldwide. Packing and shipping fees are automatically calculated online at check out for countries in Europe, and also for the United States, Canada, Australia and New Zealand. Please contact us if you wish to arrange shipments to other countries (office@gallery545.com).
Delivery times - Artworks are shipped within 3-5 working days from the day of your purchase, unless differently specified. Shipping can take between 1-2 business day for local/national destinations to a few business days for international ones. Their times vary according to your destination as well as customs’ clearing process. The total delivery time therefore includes the time to prepare the artwork(s) for shipping (3-5+ business days) + the transit time to reach your destination (see tables) + the time for custom clearance if needed.
This table provides estimated delivery times in business days from the day of your order for domestic and international deliveries to major cities, assuming that the custom clearance for international destinations will take only one day. Holiday and other circumstances can affect delivery times. As previously explained, these are only estimated times, and we will communicate actual delivery times and a delivery day once the order is shipped.
Estimated delivery times from the day of your order (business days)
|
Destination |
Delivery times |
|
UK |
4-7 (Express) |
|
Ireland |
4-7 (Express) |
|
Guernsey & Jersey |
6-9 (Economy) |
|
Europe |
5-10 (Economy) |
|
International |
10-13 (Economy) |
The tables below provide estimated transit times in business days based on deliveries to major cities in UK, Europe and other countries. These transit times exclude the time needed for customs clearance. Holidays and other circumstances can affect transit times too.
Transit times for express shipping to UK and Ireland and economy shipping to Channel Islands (business days) - FREE
|
UK |
1-2 |
|
Ireland |
1-2 |
|
Guernsey & Jersey |
2-3 |
Transit times for economy shipping to Europe (business days)
|
Austria |
2-3 |
Greece |
4-7 |
Norway |
3-6 |
|
Belgium |
2-3 |
Hungary |
3-5 |
Poland |
3-5 |
|
Bulgaria |
3-5 |
Iceland |
3-6 |
Portugal |
3-5 |
|
Croatia |
3-5 |
Italy |
2-4 |
Romania |
3-5 |
|
Cyprus |
4-7 |
Latvia |
3-5 |
San Marino |
4 |
|
Czech Republic |
3-5 |
Liechtenstein |
4 |
Slovakia |
3-5 |
|
Denmark |
2-3 |
Lithuania |
3-5 |
Slovenia |
3-5 |
|
Estonia |
3-5 |
Luxembourg |
2-3 |
Spain |
3-5 |
|
Finland |
3-6 |
Malta |
3-5 |
Sweden |
2-4 |
|
France |
2-3 |
Monaco |
3 |
Switzerland |
2-4 |
|
Germany |
2-3 |
Netherlands |
2-3 |
Vatican City |
4 |
Transit times for Economy shipping to other countries (business days)
|
Canada |
5/6 |
|
United States |
5/6 |
|
New Zealand |
6/7 |
|
Australia |
6/7 |
CUSTOM DUTIES & TAXES - Channel Islands - Guernsey: artworks do not incur duties or VAT; Jersey: artworks do not incur duties or VAT but there is a 5% goods and services tax. European Union/European Single Market Artworks shipped to countries in the European Union/single market can incur VAT, this is already included in the price. Other countries - Artworks shipped to other countries internationally do not usually incur duties, but you might have to pay other applicable foreign taxes. We can offer some advice on how to find out if you have to pay for duties /foreign taxes, but if you need accurate and updated information about them you will need to contact the custom in your country. If any duties/taxes are due the courier and/or custom will contact you to arrange a payment.
Estimates of duties/foreign taxes can be obtained from the Simply Duty website using the words 'work of art' (which can correspond to the HS code 97 01 10 00 00 for imports). Simply Duty estimates the following duties and foreign taxes for importing artworks in those countries we normally ship artworks to.
|
Country |
Duties |
Tax |
|
Australia |
0% |
10% |
|
Canada |
0% |
depends on state |
|
New Zealand |
0% |
15% |
|
US |
0% |
0% |
Please note that this and other online calculators generally provide only estimates and not always consider that duties and taxes could be charged on shipping fees too. We do not take any responsibility for the accuracy of their information. As mentioned earlier, accurate and updated information can be obtained from your local custom.
AFTER-SALE SERVICES
Customer service – We are happy to assist you with any queries you might have after you have bought your artwork.
Cancel your order – You can cancel your order any time before shipment, or prior to production in case of prints/editions.
Returns – We offer a 14-day return policy. For more information, read our return policy on our website.
TERMS AND CONDITIONS FOR BUYERS - For terms and conditions governing our services for viewing and buying artworks and using our website, please refer to our Terms and Conditions and Privacy Policy on our website.
CONTACT US
if you have any questions about an artwork or need assistance with your purchase, we can offer our help. Contact us: +44 7960 130414 / hello@gallery545.com.